Just A Thought Or Two

I know I’m going to show my age here, but in 1970, Ryan O’Neal and Ali MacGraw starred in the movie “Love Story” and there was the line where Ali’s character said, “Love means never having to say you’re sorry.”  At the time, this line took on a life of its own being adopted, reused, [...]

The trusted advice of an age old sage has been the stuff of many a story, from those seeking the meaning of life, to the love lorn wondering whether cupid’s arrow has struck true.  There’s something comforting in the gray-haired wise man whose experience and insight make us feel good that what he tells us [...]

I had recently been doing research for a client and found an organic Google listing on the Search Engine Results page from Amazon.com, it was the third listing.  Specifically I was looking for industry information on the heating and air conditioning business and was enticed by what I read “Plumbing and HVAC Industry Report.”  Knowing [...]

My wife and I were talking the other evening about an interesting customer service idiosyncrasy we’ve both noticed at our local grocery store.  When we are finished shopping and we go to checkout, regardless of which cashier is helping us, they universally begin with the question, “Did you find everything you were looking for?”   [...]

I had reason lately to think about the movie “The Miracle on 34th Street” with the young Natalie Woods.  If you haven’t seen the movie, it is a charming Christmas movie that is a favorite of our family during the holidays.  There is a particular situation that occurs during the movie.  Having been provoked by [...]