Just A Thought Or Two

  I know that there are hardly enough hours in the day to take care of your customers and run the business, let alone, study and correlate all the customer-centric information which is now available at your fingertips. But, it’s never been more important than now. As Mr. Dave Frankland, an analyst with Forrester espoused, [...]

    “Can I have a witness….Can I have a witness?”   Ah, the beloved testimonial, proof positive that you are as good as you think you are, that your product does in fact please people and everyone should trust what you say.   So why don’t more people ask for testimonials?   I think [...]

You hear it all the time, “Why John, he’s an expert,” or “You can get expert advice from Acme Insect Control.” And what exactly does that mean? According to Wikepedia, an expert is defined as, “someone widely recognized as a reliable source of technical skill, whose faculty for judging or deciding rightly, justly, or wisely [...]

Who knows how it began. Did man first begin to communicate over distances by beating a hollow tree trunk or by lighting a torch and standing on the highest ground? Was this just a means of alerting friends to potential danger or were there variable messages governed by the rhythm of the beats or the [...]

Do you remember back in school when you were taking a big test – also the most quiet time of any school day – and you could almost “feel” the eyes of the person next to you stealing looks over at your work to see how you had answered a particular question? The natural reaction [...]