Just A Thought Or Two

My wife and I were talking the other evening about an interesting customer service idiosyncrasy we’ve both noticed at our local grocery store.  When we are finished shopping and we go to checkout, regardless of which cashier is helping us, they universally begin with the question, “Did you find everything you were looking for?”   [...]

As the spring has now quietly melded into the summer months, many familiar things begin to happen, not the least of which is the appearance of the fireflies or lightning bugs as they are sometimes referred to.  As dusk settles in, these lowly creatures begin their mating journey, coming up out of the grass and [...]

I recently read an article in the National Geographic about how the United Nations has declared that 2010 be the International Year of Biodiversity.  In conjunction with this recognition, scientists are now using the simple bar code that we all see on packages we purchase and that are scanned, to assist in the classification of [...]

I get asked this question from many business owners who are contemplating stepping into the social media waters.  How is the investment of time and energy going to turn into more business? It is important to ask how you can measure a return on the investment because if as a business owner you simply don’t [...]

I had reason lately to think about the movie “The Miracle on 34th Street” with the young Natalie Woods.  If you haven’t seen the movie, it is a charming Christmas movie that is a favorite of our family during the holidays.  There is a particular situation that occurs during the movie.  Having been provoked by [...]